They answer and make calls connected to your ERP or CRM. We build it, integrate it and maintain it for you.
A voice agent that's always available, on every channel, and that goes out to win business on its own.
Your customers call, message you on WhatsApp or come in through the web, and there's always someone to answer. Including overnight and when everything peaks at once.
It doesn't wait for the phone to ring. It recovers unpaid invoices, goes back to leads that went cold and does the follow-up your team never has time for.
It handles everything repetitive for a fraction of what a team costs, and absorbs the peaks without you having to hire anyone else.
Every customer gets the same treatment, no matter the day, on whichever channel they prefer.
Pulls live data from SAP, Dynamics or Odoo and gives the customer accurate answers: order status, availability, pricing. No hold music.
Cross-references the number with your CRM and recognises the customer before they speak. Greets them by name and knows why they're calling.
Books appointments, logs orders, sends payment links via WhatsApp, opens tickets in your system. When the call ends, everything is done.
Calls the lead, asks the key questions, scores them in your HubSpot or Salesforce and, if they fit, books a meeting with your sales rep.
Confirms by voice, sends location via WhatsApp, reminder by SMS. If the customer replies to cancel, it reschedules automatically.
Detects when human judgement is needed and transfers the call with full context: who the customer is, what they need, what was discussed.
"We started with a real problem and something small. In three months we went from a pilot to operating across all six regions of Mexico, with sales growing every month and without anyone losing their job."
4,000 debts under €80 that nobody was calling because it wasn't cost-effective. The agent contacted all of them within hours — hundreds of simultaneous calls. Identity verification by national ID, payment plans, payment link via WhatsApp. Debt that was written off is now being collected.
Multilingual bookings 24/7
Rental management, incidents, collections
Scale without growing headcount
Tickets, diagnostics, dispatch
Enrolments, enquiries, follow-up
Appointments, rescheduling, no-shows
Orders, shipment tracking, incidents
What calls you receive, what repeats, what systems you use.
Flows, tone, languages, business rules. No templates.
In weeks, not months. With a dashboard and metrics from day one.
We listen, measure, adjust. Improvement every week.
We understand how your team works, show you an agent running in a similar industry, and define together whether it makes sense.
Prefer to try it first? Click "Talk to Alex" in the bottom right.
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