Debt Collection

Hundreds of collection calls simultaneously. Empathetic tone. Full compliance.

Balances of £40 or £4,000 — the agent verifies the debtor's identity, confirms the outstanding amount, holds a genuine conversation, sends the payment link via WhatsApp and a receipt by email. All within regulatory guidelines. If there is a dispute, it transfers to a human agent with full context.

The problem
Traditional debt collection doesn't scale

The margin doesn't justify the call

If the balance is £47 and a human agent call costs £3, you need to collect on the first attempt. With an AI agent the cost drops to pennies — and you can call three times without eroding your margin.

5,000 debtors, 3 agents

Your team makes 40 calls a day. With 5,000 accounts in the portfolio, it takes months to reach everyone. The AI agent contacts them all within days.

Identity verification & compliance

The agent verifies identity before disclosing any debt information. It respects permitted calling hours, maximum contact frequency, mandatory scripts, and prohibited language — every interaction is recorded and auditable.

Try it
Better than reading about it — hear it

Press the button at the bottom right and speak with Alex, our AI agent. It works exactly as it would with your customers.

Results
Measurable impact from month one
+25%
Recovery rate
-80%
Cost per contact
x10
Simultaneous calls
Integrations
Connected to the systems you already use

Your agent queries and updates your system in real time during every call.

SAPERP
Microsoft DynamicsCRM / ERP
SalesforceCRM
Oracle NetSuiteERP
OdooERP / CRM
HubSpotCRM
Stripe / RedsysPayment gateway
WhatsApp BusinessCommunication channel
Case study
Real results, real client
Debt recovery law firm — Spain
+25% recovery rate

"The agent handles debt follow-up calls autonomously. It offers payment options, sends links via WhatsApp and logs everything. The recovery rate rose 25% in the first quarter with no additional headcount."

Managing Partner
Specialist debt recovery firm — Madrid
FAQ
Questions about AI-powered debt collection
Is the tone genuinely empathetic?
Yes. Every conversation is designed with a professional, empathetic tone. The agent adapts its responses to the emotional state of the debtor — it does not pressure, it offers options. If it detects a sensitive situation, it escalates to a human agent.
Does it comply with debt collection regulations?
Yes. We configure permitted calling hours, maximum contact frequency, mandatory and prohibited phrases, and maintain a complete audit trail of every interaction. Fully compliant and traceable.
How does it verify the debtor's identity?
The agent shares the first digits of the account reference and asks the debtor to confirm the remainder. Only after successful verification does it disclose the balance, amount due, and payment options — in line with GDPR and data protection requirements.
How many calls can it handle simultaneously?
Hundreds. There is no practical limit. With 5,000 accounts in your portfolio, the agent can reach all of them within days, not months.
Does it connect to our debt management system?
If it has an API, yes. We integrate with SAP, Dynamics, Salesforce, Oracle, Odoo, and proprietary or sector-specific systems. The agent queries the account status and updates the outcome in real time.
Next step
Run an AI debt collection pilot in your live operation

We configure the agent with your rules, connect it to your system, and put it into production. You evaluate the results with real data before scaling.