Real Estate Funds / Property Management

2,000 tenants call every month with the same question. Your team shouldn't have to answer any of them.

From studio flats to entire buildings — maintenance requests, rent queries, renewals, general enquiries. The agent handles the tenant call, checks the status in your property management system, raises a work order if needed, and confirms via WhatsApp. Without overloading your property management team.

The problem
Tenant management doesn't scale

The same issue, 2,000 times

70% of inbound calls are identical: maintenance request status, when the contractor is coming, an outstanding rent charge. Your team resolves them one by one.

Frustrated tenants

They call and no one picks up. They call again. They send an email. They escalate a complaint. Tenant satisfaction drops and turnover rises.

Management cost per unit

Every manual call is a property manager's time that could be spent closing acquisitions or managing portfolio performance.

Try it
Better than reading about it — hear it

Press the button at the bottom right and speak with Alex, our AI agent. It works exactly as it would with your tenants.

Results
Measurable impact from month one
↓ 60%
Repetitive calls to the team
< 30s
Average response time
24/7
Tenant support
Integrations
Connected to the systems you already use

Your agent queries and updates your system in real time during every call.

SAP REReal Estate ERP
Microsoft DynamicsCRM
SalesforceCRM
OdooERP
RentgerProperty management
WhatsApp BusinessChannel
Google CalendarScheduling
Cal.comScheduling
ZendeskMaintenance tickets
Case study
Real results, real client
Real estate investment fund — Spain
↓ 60% calls to the property management team

"Tenants call, ask about their maintenance request, and the agent gives them a real-time status update. The property management team went from handling calls to managing the portfolio."

Director of Operations
800+ units under management
FAQ
Questions about AI in property management
Can it check the status of a maintenance request?
Yes. The agent accesses your property management system, retrieves the work order, and gives the tenant a status update: appointment date, assigned contractor, estimated resolution.
Can it raise new maintenance tickets?
Yes. It collects the issue description, classifies it, logs it in your system, and confirms with the tenant via WhatsApp.
Does it handle rent and payment queries?
Yes. It reminds tenants of outstanding charges, sends payment links, and records the outcome.
How many languages does it support?
32+. Ideal for funds with international portfolios or foreign-national tenants.
Does it connect to our property management software?
If it has an API, yes. We also connect to generic ERPs and CRMs.
Can it distinguish between emergencies and routine queries?
Yes. The agent classifies automatically: a water leak is escalated immediately with a call to the on-call engineer. A question about the next rent payment is resolved on the spot. You define the prioritisation rules.
Next step
Run a pilot across your portfolio and measure the impact

We configure the agent with your rules, connect it to your system, and put it into production. You evaluate the results with real data before scaling.