Appointment confirmation, rescheduling, WhatsApp reminders, basic telephone triage. The agent checks the doctor's live schedule, offers alternatives and updates everything automatically. Full GDPR compliance and health data protection guaranteed. Reception focuses on patients who are actually in the clinic.
Every empty slot is revenue you never collect. With 20 consultations a day and a 30% no-show rate, you lose 6 appointments daily. At £80 per consultation, that's nearly £10,000 a month walking out the door.
Your front desk team spends 60% of their time on the phone instead of attending to patients in the clinic.
A patient calls to change their appointment. Your team searches for a free slot, confirms with the doctor, calls back. The agent handles it all in a single call.
The agent performs basic telephone triage: it asks about symptoms and determines urgency. If it's an emergency, it transfers immediately. If it's a routine query, it books the appointment. If it's an administrative question, it resolves it directly. Without overloading reception.
Click the button in the bottom right and speak with Alex, our AI agent. It works exactly the way it would with your patients.
Your agent reads and updates your system in real time during every call.
"Since the agent started handling confirmations and rescheduling, no-shows have dropped 40%. Patients can change their appointment at any time, and reception can finally focus on people who are actually in the clinic. It's been a game-changer."