In compliance with the General Data Protection Regulation (EU) (GDPR), by accepting this Privacy Policy, the USER gives their informed, express, free and unequivocal consent for the personal data provided through the website https://telvia.io (hereinafter, WEBSITE) to be incorporated into a file owned by:

Data controller: Telvia Comunicaciones SL
CIF: B22615314
Registered address: Alella (Barcelona), Spain
Contact email: info@telvia.io
Activity: Agency specialized in artificial intelligence services for calls and automation of communication processes.

This Privacy Policy applies exclusively to personal data obtained on the WEBSITE and not to data collected by third parties on other sites, even if they are linked from this one.

  1. WHAT IS PERSONAL DATA? Any information relating to an identified or identifiable natural person, such as name, email, telephone, IP address, etc.
  2. PURPOSE OF PROCESSING We collect data for the following purposes:
  • To contact the user to respond to queries or requests.
  • To send communications related to our services.
  • To improve the user experience on the website.

The data provided may be used to perform statistical analysis and website optimization without identifying specific individuals. No automated decisions or commercial profiles will be made with the data.

  1. MINORS The registration of minors under 14 years of age is not permitted without the consent of their parents or guardians. If we detect data from minors without authorization, it will be deleted.
  2. LEGITIMATION The legal basis for the processing of data is the consent granted by the user. It may be withdrawn at any time by writing to info@telvia.io.
  3. DATA CATEGORY The data collected is identifying and in no case are specially protected data collected.
  4. DATA RETENTION The data will be kept for as long as a commercial relationship exists or until the USER requests its deletion.
  5. VERACITY OF THE DATA The user guarantees that the data provided is truthful, exempting Telvia from any liability otherwise.
  6. COMPLIANCE WITH REGULATIONS Telvia complies with the GDPR, Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights and Law 34/2002 on Services of the Information Society and Electronic Commerce.
  7. SECURITY MEASURES Telvia has implemented the necessary technical and organizational measures to guarantee the security and confidentiality of the data, including the use of secure servers with SSL encryption.
  8. EXERCISE OF RIGHTS You can exercise your rights of access, rectification, deletion, opposition, portability and limitation by writing to info@telvia.io, indicating “Data protection” in the subject.
  9. LINKS TO THIRD PARTIES The WEBSITE may contain links to third-party websites. Telvia is not responsible for the privacy policies of these sites.
  10. SOCIAL PLUGINS AND ADVERTISING We may use third-party tools such as Google Analytics or advertising platforms such as Meta Ads to analyze the use of the website and display targeted advertising.
  11. REVOCATION AND OPPOSITION TO THE SENDING OF COMMUNICATIONS You can revoke your consent or unsubscribe from commercial communications by sending an email to info@telvia.io.
  12. MODIFICATION OF THE PRIVACY POLICY Telvia reserves the right to modify this policy to adapt it to new legislation or changes in its services. The modifications will be announced with reasonable notice.

© 2025 Telvia Comunicaciones SL

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