1. General information
In compliance with the duty of information established in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following information is provided:
Owner: Telvia Comunicaciones SL
CIF: B22615314
Registered office: Alella (Barcelona), Spain
Contact email: info@telvia.io
Activity: Provision of services related to artificial intelligence applied to telephone customer service and automation of communication processes for companies.
2. Purpose of the website
The purpose of the website is to:
- Offer information about Telvia’s services.
- Facilitate contact with potential clients and collaborators.
- Publish articles and content related to artificial intelligence and automation.
- Allow the request of information or quotes through contact forms.
3. Users
The access and use of this website attributes the condition of user, who accepts the conditions established herein from the moment of access. Simple access to the website does not imply the beginning of a commercial relationship with Telvia.
4. Use of the website
The user agrees to make appropriate use of the content and services offered through the website, avoiding illegal activities or activities contrary to good faith, the law, and public order.
The following is prohibited:
- Disseminating illegal, offensive content or content that violates fundamental rights.
- Introducing viruses or systems that may damage Telvia’s or third parties’ systems.
- Attempting to access other users’ accounts, manipulate data, or violate the site’s security.
Telvia reserves the right to remove any comment or contribution that it considers inappropriate, without prior notice.
5. Intellectual and industrial property
All the contents of the website, including texts, images, designs, logos, source code and other elements, are the property of Telvia Comunicaciones SL or its licensors, being protected by intellectual and industrial property rights.
The reproduction, distribution, transformation or public communication of these contents without the prior written authorization of Telvia is expressly prohibited.
6. Exclusion of guarantees and responsibility
Telvia is not responsible for damages derived from the misuse of the site, nor does it guarantee the absence of errors or interruptions in access to the web. The necessary measures will be adopted to avoid technical failures, but absolute invulnerability is not guaranteed.
7. External links
The site may contain links to third-party pages. Telvia is not responsible for the contents, services or information that may be found on said linked pages, which will be managed by their own owners.
8. Right of exclusion
Telvia reserves the right to deny or withdraw access to the website to users who fail to comply with these conditions, without the need for prior notice.
9. Modifications
Telvia may modify this legal notice at any time, being duly published on this same page. The validity of the conditions will depend on their exposure and will be in force until they are modified by others.
10. Claims and contact
You can send any claim or query through the email info@telvia.io, indicating your name, the reason for the claim and the affected service.
11. Applicable law and jurisdiction
The relationship between Telvia and the user will be governed by current Spanish regulations. In case of conflict, both parties will submit to the courts and tribunals of Barcelona, unless the law provides otherwise.